Chase Online Logon: The Complete Guide

Chase Bank online banking offers users the ability to keep up to date with their bank account at all times. It offers the ability to view images of checks that have been deposited, pay bills online and access account notifications as things happen.

Chase Bank also includes a raft of security features which ensure that as a customer you don’t have to worry about losing money to scammers.

Sometimes, Chase clients take a lot of time to find Chase online logon form. With that in mind, here is a complete guide that can make online banking with Chase nice and smooth.

How to Find Chase Online Logon Form on Desktop?

  1. Navigate to the Chase Bank website, which is located here (https://www.chase.com/)
  2. At the top right hand side of the screen you will see a box to enter your username and password
  3. chase online logon form desktop
    Chase online logon form on desktop
  4. Enter your details into the relevant boxes
  5. Click the sign in button
  6. You will now be logged into your Chase Bank online banking account

How to Login to Chase Bank on iOS?

  1. First you will need to search for the Chase Bank banking app on iTunes or text “Mobile” to 24273
  2. Once you have managed to find the app, download it and install it to your device
  3. Open the device and on the front page you will be prompted to enter your username and password
  4. Once this is done you will be logged in to your Chase Bank mobile banking app

Alternatively, you can download Chase iPhone app by scanning this QR code:
chase iphone app qr code

Where to Enter Chase Online Logon Credentials on Android?

  1. First you will need to search for the Chase Bank banking app on Play Store or text “Mobile” to 24273
  2. Once you have managed to find the app, download it and install it to your device
  3. Open the device and on the front page you will be prompted to enter your username and password
  4. Once this is done you will be logged in to your Chase Bank mobile banking app

Alternatively, you can download Chase Android app by scanning this QR code:
chase android app qr code

What Problems You May Expect When Logging in to Chase Bank and How to Deal With Them?

There are sometimes issues with the Chase Bank online banking servers. This will lead to the service being down and leaving you unable to login to the service. Unfortunately there isn’t much that you can do in this situation as it is just a case of waiting until the service is back online.

Another problem may be that the browser you are using is an outdated version. If this is the case you will need to update your browser, which can usually be found in the options tab on your browser. If that still doesn’t fix the issue then it could be that your browser isn’t accepting cookies, in which case you will need to ensure that your browser is able to accept cookies, again from the options tab.

If you are struggling to log in to the mobile app then it could be that you are using an outdated version of the app. In this case you will need to find the app on the app store and from there it will offer an option to update the app.

One final problem to remember is that username and passwords are both case sensitive, so if your caps lock is on then it could be the reason you are struggling to login.

Bank Contact That Can Help You With Chase Bank Online Banking

Chase Bank provide a number of ways to get support for your online banking. The most obvious choice for getting in touch would be to call them, their customer helpline is 1-877-242-7372.They also offer an online support function which can be accessed here.

If you want to use email to get in touch with Chase Bank then you can do it through either online banking or your mobile bank app. This will allow Chase Bank to cross reference it with your bank account instantly and help to speed up any resolutions.

If this doesn’t solve your issues then you could always write to the Chase Bank head office. The address for this is:

National Bank By Mail
P O Box 36520
Louisville, KY 40233-6520

Chase Bank also ensure that they are available on social media to answer any queries that you may have.

How to Pick up the Best Password for Online Banking?

Picking the best password for online banking is a difficult choice. You want a password that keeps your account secure, but you also don’t want one that you will struggle to remember. The best way to do this is to pick a random word that is easy to remember but isn’t linked to you or your loved ones. Once you have done this place numbers in a place where you will remember easily. It doesn’t have to be at the start or the end, it can be in the middle of the word if you like.

Ensure that you log into your online banking account every day, this will make it easier for you to commit your new password to memory without having a password that is easy to guess. This will ensure that your account is as secure as possible.

How Can You Keep Your Chase Bank Account Safe and Secure?

The first way that you can keep your Chase online logon credentials safe and secure is to make sure you don’t tell anyone your password. If you keep your password to yourself there is less chance of it becoming common knowledge to people. This includes writing it down anywhere too, you never know who you can trust and if your password is written down it could easily be taken by a less than scrupulous person.

The second way is to ensure that you have good quality security on your computer. Carry out regular virus checks. This will root out any malicious software that may have burrowed its way onto your computer to mine your passwords. This will help to keep your account secure as you account details won’t be stolen.

Chase Bank also offer multi factor authentication when logging into your account. This ensures that you are definitely the owner of the account and helps to stop outside influences from accessing your bank account. For this reason it is vitally important not to share any information that you may have used to set up your bank account to ensure that the information isn’t used for nefarious purposes.

How to Spot Fake Chase Bank Sites and How to Avoid Them?

The Chase Bank website always has two important features that help you to realise that it is the official site. The first sign is that the web address will start with https:// The “s” added to the end of “http” stands for secure and ensures that the website is secure to attacks. If the web address doesn’t start with https:// then that is an instant red flag and will let you know that the website isn’t legitimate.

genuine chase bank site vs phishing site
Real Chase bank site vs phishing site

The second way is if the website address differs to the official Chase Bank website, which is chase.com. If there is a spelling mistake in there or any slight variation then there is a good chance that the site is not legitimate.

Remember to stay away from emails that are sent to you asking you to log in, while it’s not always the case a lot of these emails are phishing scams that are aimed at getting your banking details from you.